// HIPAA & PHIPA notes

Compliance is the floor, not a feature.

Our systems are designed to respect federal PIPEDA and provincial health-privacy acts (PHIPA / HIA / Law 25). Here's exactly how we keep marketing data and clinical data on opposite sides of a hardened boundary.

Nexavita uses a dual-boundary architecture. GoHighLevel is isolated strictly for low-risk marketing automation, while all sensitive patient intake data and medical queries are routed directly through end-to-end encrypted pipelines into your localized, Canadian-hosted EMR.

Boundary 01 · Low-risk marketing
GoHighLevel sub-account

Hosted under our $297/mo Pro account in an isolated sub-account dedicated to your clinic.

Name, email, phone, service interest
Missed-call text-backs, nurture sequences
Appointment reminders, review requests
No symptoms, charts, or PHI
Boundary 02 · Clinical · Canada-hosted
Your EMR / PMS

Jane App, OSCAR Pro, Accuro, Telus Health. Use your existing Canadian-hosted system.

Medical histories, intake forms
Practitioner notes & charts
Health card numbers
End-to-end encrypted handoff

PIPEDA-aligned

Federal Personal Information Protection and Electronic Documents Act: accountability, consent, and limited collection baked into every form we build.

Provincial coverage

PHIPA (Ontario), HIA (Alberta), and Law 25 (Quebec). Clinical data stays inside your Canadian-hosted EMR, never the marketing CRM.

Encryption everywhere

AES-256 at rest, TLS 1.3 in transit, and a secure handshake URL when a lead transitions from marketing into clinical intake.

PHI guardrails

Cal.com, Tawk.to, and the website AI are configured to block users from entering symptoms or health card numbers, and redirect them to the secure portal.

Important: Nexavita is not a law firm and this page is not legal advice. Every Canadian practice should validate its specific provincial obligations with its own legal and clinical governance teams. Our role is to give you a system architected so that compliance is the default, not the exception.

Ready to see your version?

The architecture above is the floor. Every clinic's flow is tuned to its specialty, province, and EMR. Book a 30-minute discovery call.

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